Cognitive Advisor Service

Assistance for on-the-job-training of factory workers

Cognitive Advisor Service aims to support operators in troubleshooting, facilitate on-the-job training for novices, and provide production analytics to production managers. This service allows easy access to relevant training material, knowledge, and insights through the mobile app’s text, voice, and graphical user interface.

The Cognitive Advisor can acquire knowledge from expert users to facilitate the update of the training material. These cognitive capabilities are made possible by the Cognitive Advisor’s context awareness in combination with its mapping of human-understandable concepts in its knowledge representation.

The Cognitive Advisor offers four main features:

AI-Powered Cognitive Advisor for Knowledge Discovery and Transfer
Tacit knowledge discovery and storage in a knowledge base
On-the-job training for novice operators
Context-aware cognitive assistance

The COALA Digital Intelligent Assistant functions to connect with the cognitive advisor service that accesses shop-floor data (e.g., machinery location, production rates, production issues) and adapts the learning progress to the user. For example, a novice worker can interact with the COALA cognitive assistant in natural language and request solutions to problems based on knowledge collected from experienced workers. This will enable machine operators and production-line managers to become effective faster, which will speed up changes in manufacturing (e.g., agile manufacturing). 

Complementary to the technology, we are also developing an education and training concept that focuses on building blue-collar worker competencies in human-AI collaboration. Ultimately, the COALA solution will transform how workers perform their jobs while enabling companies to maintain, or even increase, the quality of their production processes and their products.


COALA Cognitive Advisor for Production Line Operators
COALA On-the-job Training Assistant for Textile Workers

Public Deliverables

Scientific Publications