Cognitive Advisor Service

Assistance for on-the-job-training of factory workers

Cognitive Advisor Service aims to support operators in troubleshooting, facilitate on-the-job training for novices, and provide production analytics to production managers. This service allows easy access to relevant training material, knowledge, and insights through the mobile app’s text, voice, and graphical user interface.

The Cognitive Advisor offers four main features:

AI-Powered Cognitive Advisor for Knowledge Discovery and Transfer
Tacit knowledge discovery and storage in a knowledge base
On-the-job training for novice operators
Context-aware cognitive assistance

The Cognitive Advisor can acquire knowledge from expert users to facilitate the update of the training material. These cognitive capabilities are made possible by the Cognitive Advisor’s context awareness in combination with its mapping of human-understandable concepts in its knowledge representation.

Videos

Anatomy of a Digital Assistant
COALA Voice – enabled Digital Intelligent Assistant for Manufacturing – Second Prototype Demo
COALA Voice – enabled Digital Intelligent Assistant for Manufacturing – First Prototype Demo

Public Deliverables

Scientific Publications

Kernan Freire, S., Surendranadha Panicker, S., Ruiz-Arenas, S., Rusak Z., & Niforatos, E. (2022). A Cognitive Assistant for Operators: AI-Powered Knowledge Sharing about Complex Systems. Submitted to IEEE Pervasive, Special Issue on Human-Centred.

Kernan Freire, S., Niforatos, E., Rusak, Z., Aschenbrenner, D., & Bozzon, A. (2022). A Conversational User Interface for Maintenance Reports: A Wizard of Oz Study. Submitted to the 4th International Conference on Conversational User Interfaces (CUI 2022), ACM.

Foosherian, M., Kernan Freire, S., Niforatos, E., A. Hribernik, K., & Thoben, K. (2022). Whose Job is it? Handling the Learning Burden of Divergent Phrasing to Minimize Conversational Breakdowns when Interacting with Conversational Agents. Submitted to the 4th International Conference on Conversational User Interfaces (CUI 2022), ACM.